Refunds and cancelling

Last updated 23 October 2026

30 days money back. If a paid plan is not right for your club, we refund it in full, for any reason, when you ask within 30 days of your first payment or within 30 days of a yearly renewal.

How to ask

Email hello@dara.coach from the club owner’s address, and say which club. You do not need to give a reason. We reply within two working days.

What happens next

• We refund the whole payment, including the VAT you were charged, to the card or account you paid with.
• Your bank usually shows it within 5 to 10 working days.
• The club moves to the free Coach plan. Nothing is deleted: every match, clip, session and player stays, and you can move up again whenever you like.

Cancelling

• The club owner can cancel at any time, under Settings, Plan and billing, Manage billing in the app. No email or call is needed.
• Outside the 30 days, the plan stays until the end of the month or year you have paid for, and then does not renew.
• We do not refund the time left in a period after those 30 days.

The founding offer

• The code FOUNDING takes €300 (£250) off the first year of the Club plan, paid yearly. It does not work on monthly plans or on other plans.
• One code for each club. It is open to the first 20 clubs, until 30 June 2027, or until the 20 are used.
• The second year renews at the full Club price.
• If you ask for a refund in the first 30 days, we refund what the club paid, after the discount. The club cannot use the code again.

Your rights

This promise is on top of your rights under consumer law, such as a cooling-off period, and does not replace them. Plans are sold through Link, Stripe’s reseller service, which takes the payment and makes the refund. The full terms are in our terms of service.